The charity's primary mission is to provide storage for various groups of people identified by the UK Government as living in poverty.

 

This poverty is typically categorized into three main types: absolute poverty, relative poverty, and social exclusion.

 

In addition to supporting those in poverty, the charity also offers storage services to individuals fleeing domestic violence, those on benefits, pensioners, people with disabilities, and individuals suffering from physical or mental health issues.

 

Referrals are often received from the National Health Service (NHS).The service is not limited to these groups; each inquiry is assessed on a case-by-case basis to determine eligibility.

 

If a person or family is facing serious financial hardship, the charity may be able to offer free storage for a short period of one to three months. This would be considered through a discretionary application and depends on the charity’s available funds and capacity to provide support at the time.

 

The charity collaborates with numerous other organizations, such as Crisis, Shelter, and many other not-for-profit entities, to extend its services to their clients.

 

 Additionally, we receive referrals from various local authorities, providing storage for individuals or families they assist.

 

 This plays a crucial role in supporting the community, as local authorities have a duty under Part VII of the Housing Act 1996 to protect the personal possessions of homeless individuals.

 

As homelessness continues to rise, the charity is expanding its efforts to offer alternative options for the removal and storage of personal belongings.

 

Our services are available to all sections of the community, especially where discounted storage facilities are typically unavailable in the local area.

 

The charity provides much-needed storage space, which is often either hard to find or prohibitively expensive for the groups we assist, who are generally unable to afford commercial storage solutions.